Shoal Bay Holiday Unit

Pygmy Possum Lodge Facilities

Pygmy Possum lodge offers a pleasant self-help style accommodation in the picturesque surrounds of Charlotte Pass. The lodge is open all year round for skiing, snowboarding, nordic skiing, bushwalking, trout fishing, and a host of other activities.
Photo of Pygmy Possum Lodge in Winter Pygmy Possum Lodge March 2017 Work Party

The lodge has two wings, referred to as "East" and "West" wing. There are 3 main levels

A short flight of steps lead up from the road into the ground floor of the building, and within each wing there are more stairs to access level one and level two of the building. There are no lifts.

Telephone Network Coverage

The telephone mobile network coverage at Charlotte Pass Village remains limited. In January 2019 Telstra installed a 4G "Small Cell" to enable telstra users with sufficiently new handsets to have coverage, whereas previously there was nil coverage for Telstra customers. To use the 4G "Small Cell" it is necassary to "enable HD Calling" in the "Settings", "Connections" menu of your mobile phone. Only more recent phones have this capability. Third party Telstra nextwork users (e.g. Aldi, Kogan, Woolworths) cannot access the network on this cell.

There is one landline telephone available for use within the lodge. This phone is for brief calls only as it provides a critical link for people such as family members, emergency services and the lodge booking officer to call in on essential business. This phone was changed from a pay phone to general free to use phone in March 2019. It is blocked from international call use. The number for this phone is 02 6457 5043.

WiFi for Guests Use

There is limited free to access WiFi for guests of the lodge. Credentials for access are provided with the room allocation information email.

Facilities in Each Wing

Large Equipped Kitchen and Adjacent Dining Area

There are 2 High Chairs in each wing.
West Wing Kitchen West Wing Dining

Guest Lounge Adjacent to Dining, Plus a Quiet Lounge Upstairs

West Wing Lounge Level1 West Wing Lounge Level2

Family Bedrooms, Twin Share Bedrooms, and Double Bedrooms all with Ensuite Bathrooms

The bedrooms are equipped with:

Bed linen and bath towels are not provided. Check the details of the bed types and beds per room plus the necessary linen for the beds and provided doonas.

Family Room Ensuite
Twin Share Room Double Room Queen Room

Spare Doonas/Duvets and Cots (4 per wing) are in the store rooms on the top floor of each wing.

Cot Store Room with Cot Store Room with Vacuum Cleaners

Generous Lobby area - great for luggage management, and skis and boots management

Entry towards West Wing Lobby West Wing Lobby West Wing

Drying Room

West Wing Drying Room

The Shared Facilities Used by Both Wings

Games Room

The games room features a pool tale and a table tennis table. The landline telephone within its own phone box is in the corner of the games room.

Games Room Games Room


Dryers Washing Machine and Tubs

Food store with stocks of non-perishables and drinks

See Food at Pygmy Possum for detail.

There are some Community Items available free of charge:
Food Store Community Items

Member Lockers

There are a limited supply of lockers and trunks available for members. If you would like to have a locker or trunk, send an email request to and your name will go on the waiting list.

Currently the annual fee for locker hire is $50, and for trunk hire it is $20. The storage hire fees are required to be paid 3 years in advance, or up until 31 March 2021. If you have a locker and are not making good use of it - please consider our new active members plus save yourself some money by surrendering it. If you are planning to surrender your storage facility, you will need to clear it out at your convenience beforehand. A storage clearing fee will otherwise be payable.

Page last updated: 03 Jul, 2020